Underwear

For hygiene reasons, underwear cannot be returned or exchanged, regardless of whether the packaging has been opened or not.

We therefore strongly recommend checking our size chart beforehand to choose the correct size.

We guarantee and replace products (via store credit) that prove to be defective or contain clear manufacturing faults within 14 days of purchase. Proof of purchase is required for this.

Washing Instructions

• We recommend washing Stride boxers cold.
  
• Wash inside out, with similar colours.
  
• Line dry to protect elasticity and longevity.
  

Stride Wear is not responsible for damage caused by incorrect washing, ironing, or tumble drying.

When submitting a warranty request, please email us with the order number in the subject line and attach clear photos of the damaged product.

Returning Clothing & Accessories

Returned products must be in their original condition:

• Unused
  
• Unwashed
  
• with all tags still attached
  
• Within 14 days of purchase, with proof of purchase
  

Our Exchange Policy

We do not offer direct product exchanges.

If you wish for a different size or colour, you must:

Your return will be refunded once it has been received and processed by our warehouse.

Product Handling

Products must be handled with care and returned in their original packaging, including all tags and labels.

If the product has diminished in value due to use or incorrect handling, we may proportionally reduce the refund.

For hygiene reasons, we do not accept products that show traces of aftershave, make-up, perspiration, perfume, body odour, or cigarette smoke.

Return Process

Do you want to initiate a return? Please contact us via the contact form.

International Returns

For international returns, please contact us directly.